Our Service

1.Establish clear and complete complaint channels and processing procedures to solve problems for customers; handle customer feedback in a timely and effective manner so that customers have no worries.

2. Clarify departmental responsibilities, follow up at all levels, and conduct scientific management; establish an effective supervision team to provide strong guarantees for the implementation of services.

3. Standardize service procedures and provide a variety of solutions and service methods.

4. Establish a supervision team composed of key personnel from various departments led by senior company leaders to supervise the quality and efficiency of our services with an effective service supervision mechanism.

5. A special technical department (Science and Technology Department) and the Quality Management Department provide guidance on technology and quality, use, installation, etc.

6. High-quality service commitment

a. Ensure that the products meet the relevant national standards and the product factory qualification rate reaches 100%;

b. Ensure that the contract completeness rate, contract punctuality rate, and complaint satisfaction rate reach 90%;

c. Provide support and guidance for technical issues raised by users;

d. Establish a complete complaint channel and processing process to solve problems for customers;

e. Establish an effective supervision team to provide strong guarantees for the implementation of services.

7. Complete pre-sales, sales, and after-sales services